The Original Neck Hammock®

THE ORIGINAL NECK HAMMOCK®
🔒 Patented • ⚕️ FDA Registered • 🌍 Trusted Worldwide Since 2017

✨ The Neck Hammock® is the original, patented, FDA registered neck stretcher designed by a doctor & physical therapist. Since 2017, it’s been trusted worldwide as the simple, portable way to gently stretch your neck, release tension, and promote relaxation—anytime, anywhere.

WHY CHOOSE THE ORIGINAL

🔒 Patented Innovation – The only neck hammock backed by U.S. patents.
⚕️ Class 1 Medical Device & FDA Registered – Peace of mind knowing it’s officially registered.
👨⚕️ Expertly Developed – Designed by a doctor & physical therapist.
🌍 Trusted Since 2017 – Chosen by thousands worldwide.
👜 Portable & Durable – Made with premium cotton + polyester for everyday use.

HOW TO USE IT

1️⃣ Attach to a door, railing, or pole in seconds.
2️⃣ Lay back and enjoy a gentle, relaxing stretch.
3️⃣ Just minutes a day can help you feel at ease and more comfortable.

WHY PEOPLE LOVE IT

✔️ The original patented Neck Hammock® (since 2017)
✔️ FDA registered for added peace of mind
✔️ Compact, portable & perfect for travel
✔️ Easy setup in seconds

🌟 AS SEEN IN 🌟

📺 The Dr. Oz Show
📺 The Doctors
📺 ABC News
🌟 Featured by Gwyneth Paltrow’s Goop

TAKE HOME THE ORIGINAL

Don’t settle for imitations. The Neck Hammock® is the patented, FDA registered, original trusted since 2017.

👉 ORDER NOW and experience why it’s the worldwide choice for simple, portable neck relaxation.

---

⚠️ Disclaimer: The Neck Hammock® is an FDA registered wellness device. It is not intended to diagnose, treat, cure, or prevent any disease. Use only as directed. Individual results may vary.

neckhammock ("we" and "us") is the operator of (https://www.neckhammock.com ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase.
In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs
FREE ground shipping for all orders in the US. Faster shipping options and int’l shipping costs are calculated during checkout.

3. Returns
3.1 Return Due To Change Of Mind
neckhammock will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (neckhammock) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns
neckhammock will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect neckhammock to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available).

4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days.

4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 7 - 30 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time
Orders are usually dispatched within 2 - 4 business days of payment of order.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping
neckhammock will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website.

7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and neckhammock encourage you to be aware of these potential costs before placing an order with us.
If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to neckhammock at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service
For all customer service enquiries, please submit an enquiry at admin@neckhammock.com.