Fair Use Policy

Our Fair Use Policy is designed to ensure that all customers have equal access to our products and services, while also preventing any misuse or abuse of our resources. By using our website and purchasing our products, you agree to comply with this policy.

At The Neck Hammock Store, we strive to provide the best possible experience for all of our customers. Our Fair Use Policy helps us maintain a fair and balanced environment for everyone. It ensures that our resources are used responsibly and that no individual or group monopolizes our products or services.

Here are some key points to understand about our Fair Use Policy:

1. Product Usage

Our products are designed to provide relief and relaxation for neck and back pain. They are intended for personal use and should not be resold or used for commercial purposes without our explicit permission.

2. Product Limitations

While our products are highly effective, they have certain limitations. It is important to follow the instructions provided with each product and use them as directed. Misuse or excessive use may result in injury or reduced effectiveness.

3. Product Availability

We strive to maintain a consistent supply of our products to meet the demand of our customers. However, due to factors beyond our control, there may be times when certain products are temporarily out of stock. We appreciate your understanding and patience during such situations.

4. Account Usage

Each customer is allowed to create and use only one account on our website. Multiple accounts created by the same individual or group may be considered a violation of our Fair Use Policy.

5. Prohibited Activities

The following activities are strictly prohibited and may result in the termination of your account:

  • Engaging in fraudulent or illegal activities
  • Attempting to gain unauthorized access to our systems or other customers' accounts
  • Using automated scripts or bots to manipulate our website or products
  • Posting or sharing offensive, defamatory, or inappropriate content

Our Fair Use Policy is subject to change at any time without prior notice. We reserve the right to take appropriate action, including but not limited to suspending or terminating accounts, if we determine that a violation of this policy has occurred.

If you have any questions or concerns about our Fair Use Policy, please contact our customer support team. We are here to assist you and ensure a fair and enjoyable experience for all of our customers.